Understanding Your Bill

Understanding Your Electric Bill

Understanding Demand

Demand

The Demand Charge is something each member can control. Demand is the rate of energy used at any given point in time and is measured by the highest rate at which a member uses electricity during a 60-minute period and is billed accordingly. The demand charge will be billed on the highest demand registered during the billing period.

Each member’s monthly demand is printed on their billing statement, as well as the date and time it was incurred. We encourage members to review past bills, monitor current bills and understand what impacts your demand each month.

Billing Timing

Your monthly usage is determined by automated meter reading system (AMR) which is read on the first of each month.

Monthly bills are mailed around the 7th of the month and payments are due by the 25th of the same month. If your payment is not received by the 25th, your account will be charged a 5% penalty. The amount to pay after the 25th is located on your billing statement. It is important to note that all accounts are subject to disconnection if payments are not received by the due date.